News

10
Aug
2009

New Phone system!

We appreciate getting through on the telephone can sometimes be difficult, especially at peak times (such as when the surgery opens at 0800 for book-on-day appointments )

In view of this we have invested in upgrading the phone system, this will be taking place in the near future and will offer the following features:

> the ability to speak to a receptionist in the morning from 0800 (previously 0800-0815 was reserved for emergency calls only)

> upgrading the number of available telephone lines coming into the surgery from the current 3 analogue to 6 digital lines (this should reduce you hearing the engaged tone and help us to deal with your call more quickly)

> we are not going to change to an 0844 number or charge patients for the privilege of phoning us - we are keeping our local number 333214!

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Crane Bridge Road, Salisbury, Wiltshire, SP2 7TD | Tel: 01722 333214