We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
• Access advice
• Book appointments online
• Request Repeat Prescriptions
• Request Fit/Sick Notes
Sign-up is simple and you can create an account here https://app.doctorlink.com/harcourt/register
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.
If no appointments are available, you will see a “request an appointment” button, please click this.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
The DoctorLink help desk is available to support with technical issues i.e. passwords, accessing the website, change of address etc.
Please note this number is not resourced by clinicians, it is purely for technical issues.
The line is monitored: Monday to Friday: 0800 to 1730. Number to call: 0300 111 6433. Email: email@example.com