Alert: **Updated** Harcourt Workload May 2025

Empty waiting room? What are they doing? Since the pandemic we are working harder than ever to deliver care to our patients: face to face, telephone, messaging and email - these are our May 2025 figures:

Telephone calls into the practice: 4895
Online requests for medical care: 2452 (Accurx)
Online admin requests: 868
Patients telephoned by a clinician: 2745
Patients seen face to face by a clinician*: 2254
DNA Appointments: 146
*GP, Practice Nurse, Paramedic, Pharmacist or Social Prescriber

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